CUSTOMER CARE
Your satisfaction means everything to us. Please reach out to us with any issue you have from using the site to purchasing your tea right down to your first sip. We boast our commitment to "quality and comfort" and we'll do everything we can to make your
experience right!
Have any questions or concerns?
We’re always ready to help!
Call us at
469-903-1712
or send us an email to:
RETURNS
Maybe the box you purchased wasn't "your cup of tea"? Reach out to us about your purchase and we can arrange an exchange or store credit. Check out our Return Policy page for more information.
FAQ
Do you provide International delivery?
Currently, we only ship in the United States.
How do I return an item?
All returns must be postmarked within twelve (12) days of the delivery date. All returned items must be returned with original packaging and remaining product. Please review our entire Return Policy information here.
How long does shipping take
Items are processed for shipping as fast as 1 business day and as long as 8 business days. Items are then shipped based on the shipping speed you choose at checkout.
How do I track my order?
Tracking your order can be done with the tracking information sent to your email. If you have trouble finding your tracking email or have issues with tracking, please contact us.
What is your returns policy?
All returns must be postmarked within seven (12) days of the purchase date. All returned items must be returned with original packaging and remaining product. Please review our entire Return Policy information here.