Last updated October 19, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within twelve (12) days of the purchase date. All returned items must be returned with original packaging and remaining product.
To return an item, place the item securely in its original packaging, and mail your return to the following address:
Steep Oak Tea Company
2115 Hwy 80
Mesquite, TX 75150
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
• Sale items are FINAL SALE and cannot be returned.
If you have any questions concerning our return policy, please contact us at 469-903-1712 or email@example.com